Privacy Policy

IExplore Laguna ("we", "our", "the platform") respects your privacy and is committed to protecting any personal information you share with us, in line with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173). This page explains what we collect, why, how it's used, and the rights you have over it.

What we collect

• Account information — your name, email address, password (stored encrypted, never in plain text), birthdate, gender, and whether you're a local or international tourist (plus province/city or nationality).
• Business registration information — if you register a hotel or shop, we additionally collect your business name, address, contact number, and any documents submitted for verification.
• Trip planning data — routes, cities, tourist spots, and itineraries you build or save, so you can revisit them later under "My Itineraries".
• Booking and order details — information needed to fulfill a hotel booking or shop order (e.g. dates, quantities, contact details), shared only with the specific business you're booking or ordering from.
• Usage information — basic technical data like your session and the pages you visit, used only to keep the site working correctly (e.g. keeping you logged in, preventing cross-site request forgery).

Why we collect it

• To create and secure your account, and let you log back in.
• To generate trip itineraries, budget estimates, and route information tailored to you.
• To let you book hotels, order from local shops, and save your travel plans.
• To verify hotel and shop registrations before they're listed publicly.
• To improve the platform and understand which features are actually useful.

We do not sell your personal information to third parties.

Who we share it with

Booking or order details are shared only with the specific hotel or shop you're transacting with, so they can fulfill your request. We don't share your personal information with any other third party except where required by Philippine law.

Your rights

Under the Data Privacy Act, you have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate or outdated information.
• Request deletion of your account and associated personal data.
• Withdraw consent at any time, understanding this may limit what features are available to you.

To exercise any of these rights, contact us using the details below, or use the account settings available after logging in.

How we protect your data

Passwords are stored using industry-standard one-way hashing (never in plain text). Access to personal data is restricted to what each part of the system needs to function. Every form submission that changes data is protected against cross-site request forgery.